Privacy Policy

Last updated: January 14, 2026

This Privacy Policy explains how Decreen ("Decreen", "we", "us", or "our") collects, uses, and protects personal information when you visit our website or use our services.

1. Who We Are

Decreen is a software product operated by Decreen. For the purposes of applicable data protection laws, Decreen acts as the data controller with respect to the personal information described in this Privacy Policy.

If you have any questions about this policy or our privacy practices, please contact us using the details provided in Section 13.

2. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website or services.

Information you provide

We may collect information when you:

  • Request access, request a demo, or contact us
  • Subscribe to updates or communications
  • Create an account (once accounts are available)
  • Use our services

This may include:

  • Personal information: name, email address, company name, job title
  • Account information: login credentials and account-related settings (once accounts are available)
  • Communications: information you provide when contacting us

Information collected automatically

When you visit our website or use our services, we may collect:

  • Usage data: pages viewed, interactions, features used, and time spent
  • Technical data: IP address, browser type, device information
  • Cookies and similar technologies, as described below

3. How We Use Your Information

We use personal information to:

  • Provide, operate, and improve our website and services
  • Process requests, manage access, and (once available) operate user accounts
  • Communicate with you, including responding to inquiries and sending service-related messages
  • Monitor usage patterns and improve product usability
  • Ensure security, prevent abuse, and maintain the integrity of our systems

4. Analytics (PostHog)

We use PostHog for product and website analytics. PostHog helps us understand how users interact with our website and services so we can improve functionality and user experience.

PostHog may collect information such as:

  • Pages visited
  • Interactions and events
  • Device and browser information

We use this data solely for analytics and product improvement purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and analyze usage.

We use a consent management platform (Cookiebot) to manage cookie preferences. Where required by law, analytics cookies are placed only with your consent. In other cases, cookies may be used based on our legitimate interests.

You can review and change your cookie preferences at any time through the cookie settings available on our website. You may also control cookies through your browser settings, though disabling cookies may affect site functionality.

6. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal information based on the following legal grounds:

  • Contractual necessity: to provide requested services and operate accounts
  • Legitimate interests: to improve our services, understand usage, and ensure security
  • Consent: for analytics cookies and optional communications, where required

Where processing is based on consent, you may withdraw your consent at any time.

7. Information Sharing and Disclosure

We do not sell personal information.

We may share personal information in the following circumstances:

  • Service providers: with trusted third parties that process information on our behalf (e.g. analytics, hosting)
  • Legal requirements: if required by law or valid legal process
  • Business transfers: in connection with a merger, acquisition, or sale of assets
  • With your consent

We do not share personal information for cross-context behavioral advertising.

8. International Data Transfers

Your information may be processed in countries other than your country of residence, including by service providers such as PostHog.

Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect personal information in accordance with applicable data protection laws.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for as long as your account is active (once accounts are available), unless a longer retention period is required or permitted by law.

10. Your Rights

GDPR rights (EU/EEA)

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request data portability

You also have the right to lodge a complaint with your local data protection authority.

U.S. state privacy rights

Depending on your state of residence, you may have rights to:

  • Know what personal information we collect, use, and disclose
  • Request access to or deletion of your personal information
  • Correct inaccurate personal information

To exercise your rights, please contact us using the details below. We may need to verify your request before responding.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or other age as required by applicable law). We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date above.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@decreen.com

Website: Contact form available on our website